How to deal with the Key Challenges to Citrix Monitoring?

When monitoring any Citrix hosted application, the key challenge is to identify how any application is responding at any point across the enterprise based on the real user perspective. How do the end-users see application perform from their client access points? It’s important to know whether every location delivers similar performance.

Tevron’s CitraTest® APM solution is an all encompassing APM solution that addresses the needs of Citrix monitoring, End to End Response Time, Availability Monitoring, and SLA Enforcement across any organization. All measurements are based on the Real User Experience and nothing is installed on the Citrix application server.

Tevron’s CitraTest® APM can replicate every user transaction and execute it periodically from every client access point. All these real user measurements are then collected and analyzed. Application performance thresholds can be set and alerts can be generated when those thresholds are exceeded. This approach gives IT organizations the ability to proactively and continuously manage every application across the enterprise, preventing system down time and saving time and money.

• Unique Benefits Delivered
  
  Tevron’s CitraTest® APM supports every application across the enterprise with one powerful solution. Any activity a Real User performs can be exactly replicated to be used as a measuring stick. Because the production environment is not changed in any way and all measurements are taken from the client perspective, the benchmarks and application availability metrics are exactly what the real users see and experience. This critical information can then be used to find and correct application performance issues before end users find them.

• Open Architecture

Tevron’s core monitoring technology is based on an open architecture allowing IT organizations to integrate this solution seamlessly into their current methodologies. All performance results can be shared with any application. In addition, full support for Microsoft MOM 2005 is also offered along with support for several other Event Management and Performance Systems.


• Ease of Use and Deployment

Tevron’s CitraTest® APM can easily be deployed across the enterprise to actively monitor all enterprise applications. There is no limit to the number of applications or the number of locations that can be monitored. This solution is easy to use and the user experience scripts are easy to create and deploy. All results are stored in a central database that is accessible via a Web based console. SLA reports based on application, location, and user type are automatically generated on a daily basis for IT Managers to analyze.

Source : This article is an excerpt from ‘Citrix-Tevron Platform Integration Case Study’ published on Citrix Web site (https://support.citrix.com/article/ctx108697)

Citrix Resource Management Services

With the rising dependence of applications running on server-based environments, more accurate monitoring tools are needed to measure application performance quality to give surety for user satisfaction. Tevron’s CitraTest VU offers a complete, revolutionary and cost effective Citrix load testing solutions designed especially for Terminal Server and Citrix enterprise users in the pre-and post deployment phases. CitraTest VU replicates real users and also measures the overall application response time based on real user loads. Before your application goes live, you now will be sure that maximum number of users that can be realistically supported through the use of CitraTest VU.

By using CitraTest VU load testing, tuning and application performance management solutions, companies can get a benefit from their Citrix hosted applications, and applications can be easily accessed via Citrix client, allowing them to deliver optimal performance to all users. CitraTest VU offers value by fulfilling multiple enterprise requirements and it is used for ongoing Service Level Agreement (SLA) testing, service level reporting and Application Performance Monitoring (APM) via CitraTest APM.

Tevron offers Citrix Resource Management Services for end to end server performance solutions to simplify the system installation, management, deployment and end user access across the enterprise. CitraTest VU product provides server farm application installation, Citrix capacity planning, Citrix monitoring and application reviews. Citrix resource management services providing real-time monitoring and management of application and system resources so it keeps terminal server performing at optimum levels. It captures relevant application information to assist IT professionals in capacity planning, application updates, and performance troubleshooting.

Additional functionality of Citrix Resource Manager

• Real Time Monitoring - The monitored counters which are called Metrics in Citrix Resource Performance Manager. You can assign this into two steps warning and error. If these steps are hit Resource Manager then you can directly use some methods like SNMP, E-mail or SMS.
  
  
• It can store the collected database for a long time. This makes it feasible to generate reports based on current and past activity.
  
  
• Resource Manager having option to create billing crystal reports on self defined costs.
  
  
• Besides the system counters, Citrix RM collect specific data like User activity, Application usage and Farm information.