Comprehensive And Regular Transaction Monitoring

Transaction monitoring takes importance in the face of compliance with service terms and business delivery matters. Without timely tracking, it is difficult to gauge whether transactions are meeting business needs or not. Depending on the application, transaction monitoring could be closely tied-in with end-user expectations and ultimately, customer loyalty.

How does regular transaction monitoring help?

Ideally, transaction monitoring should be comprehensive, covering all aspects of application function and operations. When done proactively, transaction monitoring allows for several advantages including:

• Discovering issues related to transactions before they snowball into major problems
• Being able to raise alarms and alerts effectively, pointing to the cause of the issue, so it can be nailed effectively
• Depending on your application and if you choose a comprehensive transaction monitoring tool, it can review transactions across your entire IT infrastructure
• Transaction monitoring can also help pinpoint problem to the exact technical level where they are appearing
• You can also configure your monitoring tool to provide you with specific information; this can be facilitated with the help of a dashboard

Benefits of regular transaction monitoring

• Improves real time experience and availability- preventz accidents and unexpected problems and outages
• Increases detection of unaccounted for or 'missing' transactions
• Improves time taken in resolving issues
• Ensures compliance with defined terms and conditions
• Reduces costs measurably; through timely detection of problems

If your business is associated with finance, you must have transaction monitoring in place to prevent crimes and fraud. Regular transaction monitoring can also become part of your risk management solutions.

Fortune-200 Pharmaceuticals Company Selects Tevron for its Application Monitoring Requirements

Nashua, NH. USA - Tevron, the leader in IT performance and availability monitoring solutions, announced today that one of the world's largest Pharmaceutical companies with over 100,000 employees, deployed CitraTest APM (http://www.tevron.com/citratest-apm.asp) across all of their global locations for the monitoring and testing of all of their mission critical business & pharmaceutical applications.

Tevron was selected based on their powerful & flexible IT monitoring technology that fully supports every one of their very complex business applications (Web, Thick Client, Oracle) and environments (VMWare, Windows 7, Windows XP, Citrix, RDP). These business critical applications cover the various therapeutic areas, including cardiovascular and metabolism, oncology, neuroscience and ophthalmics, respiratory, and immunology and infectious diseases. Having one enterprise monitoring solution that intelligently supports every application is invaluable. Unlike the products from other vendors, Tevron offers a tightly integrated, simplified and scalable solution that meets the needs of their complex business and their ever changing technologies.

About Tevron (http://www.tevron.com)

Tevron is a global software company that develops and delivers the most powerful and comprehensive suite of End To End performance, Application Monitoring Solutions, SLA (Service Level Agreement) and Automated Testing Solutions available in the world today. Tevron has successfully delivered enterprise APM & Testing solutions that support every IT enterprise application to hundreds of customers worldwide.

Tevron, CitraTest APM, and the Tevron logo are trademarks or registered trademarks of Tevron, LLC. All other company and product names may be trademarks or registered trademarks of their respective companies.

© 2011 Tevron, LLC. all rights reserved.

For more information:
North America (HQ)
Tevron, LLC
Phone: +1 702.518.7435

EMEA
Tevron, LLC
Phone: +44 (0) 2089 066 591

Germany
Tevron, LLC
Phone: +49 (0) 800 664 6695

Look for a Good Transaction Monitoring Tool to Help your Business Grow

With the web becoming an important means for businesses to deliver their products and services, there has been a steady increase in the number of transactions taking place online. Due to this increase in online transactions, it has become of utmost importance that businesses undertake transaction monitoring, so that they can ensure that the end users have a smooth experience in all transactions. In the whole process which the users undertake, there are various points at which a transaction can break down. In case of an e-commerce website, stocks may run out, the page may fail to load or credit card validation can fail. In such a case, a strong transaction monitoring tool can help in ensuring that such failures do not happen. The IT team can use the transaction monitoring tool to actively monitor all transactions.

With a monitoring tool all for transactions, businesses can ensure that all users have an error-free experience and are able to complete all online transactions smoothly. A business with no transaction monitoring tool, risks losing its clients to a competitor providing a better web experience. Actively monitoring all transactions for errors is hence of vital importance for those businesses which depend on their website for revenue.

If you are looking for a transaction monitoring tool for your business, the following are some features you need to look for:

• Transaction monitoring for a smooth user experience

Your transaction monitoring tool needs to consider all the elements affecting the user’s experience, whether they are from within firewalls or outside them. It should be able to undertake proactive transaction monitoring from the user’s perspective, so that the IT team can eliminate all bottlenecks resulting in an error-free transaction for the user.

• End to end transaction monitoring
  

There may be multiple pages of the website that the user uses for completing one transaction. In turn, each page of the website also undertakes a transaction. The IT team hence not only needs to know about the problem in the process, but also where exactly the problem has taken place. A strong transaction monitoring tool has to be able to monitor transactions from start to end, so that all bottlenecks can be identified and eliminated quickly.

• An easy-to-use transaction monitoring tool

Your IT team should be able to use and deploy the transaction monitoring tool with ease. With such a tool, active transaction monitoring can be undertaken so that bottlenecks can be identified and eliminated and end users have a smooth experience.

• Dependable

You need to find an experienced and trustworthy service provider who can provide you with a robust transaction monitoring tool to meet all business requirements. You need to be able to undertake active transaction monitoring so that any problems can be solved before the end users are affected.

Due to the popularity of transaction monitoring, a lot of service providers have started offering customized solutions in the past few years. Look for an experienced service provider who can give you a customized monitoring tool so that all the transactions related to your business pass without a problem.

Important Components of a Strong Transaction Monitoring Tool

There is a tremendous increase in the number of online transactions has the web has become a medium for businesses to deliver their products and services. As the website becomes the main tool for businesses to conduct a majority of activities, transaction monitoring becomes an important component of ensuring that end users can use the website without problems. Despite the importance of smooth transactions, there are many points at which they can break down: validation of credit cards can fail, pages might fail to load or e-commerce websites may run out of stock. Such failures can be avoided with the help of active monitoring and transaction monitoring by the IT team. Through transaction monitoring, businesses can make sure that all users have a consistent experience when undertaking transactions. This, in turn, ensures that the users are able to conduct online transactions smoothly. If there is no active monitoring and transactions break down, the business risks losing clients to a competitor, whose website gives the user a better experience. Proactive application monitoring for smoother transactions is hence a must for businesses depending on their website for revenue.

Some Important components of an online transaction monitoring solution are as follows:

• Transaction monitoring from users perspective
  A strong transaction monitoring solution has to take into account all the elements which affect the users’ transactions from not only within firewalls but from outside them as well. Active monitoring of all transactions from the user’s perspective will help the IT team in making the user experience as smooth as possible by eliminating all bottlenecks.
  
  
• End to end transaction monitoring
  A user might use multiple pages of the website in order to complete a transaction. Each page, in turn, undertakes transactions in order to complete the transaction. It is not enough for IT teams to know that there was a problem in the process; they need to know exactly where the problem took place. A transaction monitoring solution monitors the transaction from end to end, so that a problem can be pinpointed easily.
  
  
• Easy to use
  A good transaction monitoring tool should be easy to use and deploy, and should make the work of IT team easy. The transaction monitoring solution should be able to undertake active monitoring of all transactions so that the users’ experience is made as smooth as possible.
  
  
• Reliable
  Companies looking for a transaction monitoring solution should look for an experienced service provider, which provides reliable solutions for businesses. The IT team should be able to undertake active monitoring with the help of such a reliable tool so that problems can be solved before end users are affected by them.

The number of service providers offering transaction monitoring tools for businesses has risen in the past few years. A customized solution from an experienced service provider can help businesses in undertaking active monitoring and application monitoring for smoother transactions.