Tevron, a global provider of Testing, APM & business service monitoring solutions, today announced the continued & expanded support for the comprehensive End-To-End Monitoring for all applications accessed via Google Chrome for its flagship monitoring solution, CitraTest APM. Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier (http://www.google.com/chrome). Through the deployment of Tevron’s APM solutions for all environments, every application across the enterprise, including applications accessed via Google Chrome, can be accurately measured and actively monitored. Further, Tevron’s unique technology will deliver the ability to enforce all Service Level Agreements (SLAs) for any application deployed via any browser technology. “Because Tevron’s APM solutions are completely independent of the application they are monitoring and how that application is delivered, for the first time, every application across the enterprise can be monitored with one cost effective solution, including all web browser environments.
Every organization has numerous applications they need to monitor and our APM solutions can monitor them all. No other vendor offers such vast and all encompassing support. The days in which organizations have to pay a licensing fee for each application, each protocol they need to monitor, and each methodology of application delivery are over. This will result in the potential savings of millions of dollars in licensing and maintenance fees. Through the use of Tevron’s APM solutions, organizations now have one all encompassing solution with one licensing fee that can monitor any and every application across the enterprise. This includes all legacy applications, client server applications, all web browsers, Citrix or Terminal Server hosted applications, XenServer, XenApp, XenDesktop, VMware hosted applications, terminal emulation...every application. This flexibility is a must to meet the demanding needs of today’s global enterprises”, explains Jay Labadini, Vice President at Tevron.
To learn how CitraTest APM can assist you with your APM & monitoring requirements, call 1.603.595.9301 or visit www.tevron.com.
ABOUT TEVRON, LLC
Tevron, LLC is a pioneer in a new class of all encompassing APM solutions. Tevron’s mission is to provide automated monitoring solutions that support every application across the enterprise while seamlessly integrating into current management methodologies. Tevron’s technology has completed the complex APM puzzle.
Friday, May 29, 2009
Tevron Announces Full Support for Google Chrome for its flagship End-To-End Monitoring & Testing Solutions
Tevron Announces Full Support for Microsoft Internet Explorer 8 for its flagship End-To- End Monitoring & Testing Solutions
Tevron, a global provider of Testing, APM & business service monitoring solutions, today announced the continued & expanded support for the comprehensive End-To-End Monitoring for all applications accessed via Microsoft Internet Explore 8 for its flagship monitoring solution, CitraTest APM. Internet Explorer 8 includes the latest protections against a range of security and privacy threats on the Internet, tools and resources to plan a deployment of Internet Explorer 8, new features to help users complete browsing tasks more quickly and easily (http://technet.microsoft.com/en-us/ie/cc889349.aspx). Through the deployment of Tevron’s APM solutions for all environments, every application across the enterprise, including applications accessed via IE 8, can be accurately measured and actively monitored. Further, Tevron’s unique technology will deliver the ability to enforce all Service Level Agreements (SLAs) for any application deployed via any browser technology. “Because Tevron’s APM solutions are completely independent of the application they are monitoring and how that application is delivered, for the first time, every application across the enterprise can be monitored with one cost effective solution, including all web browser environments.
Every organization has numerous applications they need to monitor and our APM solutions can monitor them all. No other vendor offers such vast and all encompassing support. The days in which organizations have to pay licensing fee for each application, each protocol they need to monitor, and each methodology of application delivery are over. This will result in the potential savings of millions of dollars in licensing and maintenance fees. Through the use of Tevron’s APM solutions, organizations now have one all encompassing solution with one licensing fee that can monitor any and every application across the enterprise. This includes all legacy applications, client server applications, all web browsers, Citrix or Terminal Server hosted applications, XenServer, XenApp, XenDesktop, VMware hosted applications, terminal emulation...every application. This flexibility is a must to meet the demanding needs of today’s global enterprises”, explains Jay Labadini, Vice President at Tevron.
To learn how CitraTest APM can assist you with your APM & monitoring requirements, call 1.603.595.9301 or visit www.tevron.com.
ABOUT TEVRON, LLC
Tevron, LLC is a pioneer in a new class of all encompassing APM solutions. Tevron’s mission is to provide automated monitoring solutions that support every application across the enterprise while seamlessly integrating into current management methodologies. Tevron’s technology has completed the complex APM puzzle.
Every organization has numerous applications they need to monitor and our APM solutions can monitor them all. No other vendor offers such vast and all encompassing support. The days in which organizations have to pay licensing fee for each application, each protocol they need to monitor, and each methodology of application delivery are over. This will result in the potential savings of millions of dollars in licensing and maintenance fees. Through the use of Tevron’s APM solutions, organizations now have one all encompassing solution with one licensing fee that can monitor any and every application across the enterprise. This includes all legacy applications, client server applications, all web browsers, Citrix or Terminal Server hosted applications, XenServer, XenApp, XenDesktop, VMware hosted applications, terminal emulation...every application. This flexibility is a must to meet the demanding needs of today’s global enterprises”, explains Jay Labadini, Vice President at Tevron.
To learn how CitraTest APM can assist you with your APM & monitoring requirements, call 1.603.595.9301 or visit www.tevron.com.
ABOUT TEVRON, LLC
Tevron, LLC is a pioneer in a new class of all encompassing APM solutions. Tevron’s mission is to provide automated monitoring solutions that support every application across the enterprise while seamlessly integrating into current management methodologies. Tevron’s technology has completed the complex APM puzzle.
Friday, May 15, 2009
Manage your Service Level Agreement Easily through Business Transaction Management
Business Transaction Management – An up and Coming Paradigm in Systems and Application Performance Management
Technological environments across businesses are getting more complicated by the day; this is resulting in IT professionals facing a tough time with Service Level Agreements. SLA management is a major part of any IT service management and is required to make sure that applications are available according to the SLA requirements. IT environments are also required to be dynamic and capable of handling the fluctuating demands of business. In such a scenario, it becomes necessary for IT to be aligned with business needs closely. Business Transaction Management (BTM) is a concept which is capable of handling the complexity as well as business requirements of IT. It is hence the first step towards Service Level Management. BTM supports the management of Service Level Agreements in each of the following steps:
Step 1: Reviewing your Existing Services
The first step in effectively managing Service Level Agreement is the review of existing services provided by the business. Business Transaction Management traces all the services provided by the business in the form of business transactions and makes information related to it easily available. Hence, the services provided, resources consumed, users of the services etc. can be accessed through BTM.
Step 2: Negotiations with Clients
Most businesses are unaware of the services levels they provide and most clients are unaware of the service levels they receive. BTM provides in depth data of all service levels and hence makes all metrics available for accurate negotiations.
Step 3: Service Level Management and Monitoring
Service Level Agreements provide the base for the quality and level of IT services. Business Transaction Management assists transaction monitoring in a more efficient way, so that any deviations from the SLA can be monitored before they occur and alerts can be sent out.
Step 4: Implementation of Policies for Service Improvement
Business Transaction Management helps improve the service to be delivered so that the conditions of Service Level Agreements can be met without any omissions or deviations. In addition to SLA reporting, BTM solutions show the breakdown of every business transaction so that service flaws can be identified and improved.
Step 5: Establishment of Priorities
Business Transaction Management helps in establishing priorities by providing valuable metrics like which users are using which specific services and how many times, which services need improvement etc.
Step 6: Service Growth Plans
Business Transaction Management solutions help in making service capacity planning easy by providing resource consumption metrics of services across the servers that are being used. The resources being utilized by each service across all tiers can be seen by IT managers through BTM. According to the data, they can then plan for service growth which can be in line with the Service Level Agreement.
In conclusion, Business Transaction Management makes management of Service Level Agreements easier by:
Technological environments across businesses are getting more complicated by the day; this is resulting in IT professionals facing a tough time with Service Level Agreements. SLA management is a major part of any IT service management and is required to make sure that applications are available according to the SLA requirements. IT environments are also required to be dynamic and capable of handling the fluctuating demands of business. In such a scenario, it becomes necessary for IT to be aligned with business needs closely. Business Transaction Management (BTM) is a concept which is capable of handling the complexity as well as business requirements of IT. It is hence the first step towards Service Level Management. BTM supports the management of Service Level Agreements in each of the following steps:
Step 1: Reviewing your Existing Services
The first step in effectively managing Service Level Agreement is the review of existing services provided by the business. Business Transaction Management traces all the services provided by the business in the form of business transactions and makes information related to it easily available. Hence, the services provided, resources consumed, users of the services etc. can be accessed through BTM.
Step 2: Negotiations with Clients
Most businesses are unaware of the services levels they provide and most clients are unaware of the service levels they receive. BTM provides in depth data of all service levels and hence makes all metrics available for accurate negotiations.
Step 3: Service Level Management and Monitoring
Service Level Agreements provide the base for the quality and level of IT services. Business Transaction Management assists transaction monitoring in a more efficient way, so that any deviations from the SLA can be monitored before they occur and alerts can be sent out.
Step 4: Implementation of Policies for Service Improvement
Business Transaction Management helps improve the service to be delivered so that the conditions of Service Level Agreements can be met without any omissions or deviations. In addition to SLA reporting, BTM solutions show the breakdown of every business transaction so that service flaws can be identified and improved.
Step 5: Establishment of Priorities
Business Transaction Management helps in establishing priorities by providing valuable metrics like which users are using which specific services and how many times, which services need improvement etc.
Step 6: Service Growth Plans
Business Transaction Management solutions help in making service capacity planning easy by providing resource consumption metrics of services across the servers that are being used. The resources being utilized by each service across all tiers can be seen by IT managers through BTM. According to the data, they can then plan for service growth which can be in line with the Service Level Agreement.
In conclusion, Business Transaction Management makes management of Service Level Agreements easier by:
- Ensuring that Service Level Agreements are achieved within the resources defined by the IT Service Management
- Providing data which helps maintain service catalogs
- Ensuring that IT services are delivered on time and at the right place
- Helping businesses provide cost effective, efficient and timely services
Friday, May 1, 2009
Application Monitoring and the Types of Monitoring Available for Applications
Application monitoring is undertaken by various organizations to know the performance of their applications as well as network. Application monitoring software helps IT professionals to check for any unauthorized access or possible data theft within the business network. Application monitoring helps IT managers in judging application performance and their conformance with service level agreements. A major challenge in monitoring applications is gaining adequate visibility into all applications and network technologies of the business. To manage the increasing complexity and diversity, a business needs a custom-made monitoring solution that covers the entire organization. However, there are different types monitoring for applications and IT professionals need to judge the type of application monitoring applicable for the monitoring to be precise and complete.
Types of Monitoring for Applications
Types of Monitoring for Applications
- Security Monitoring
Today business applications are connected to each other globally; they hence need to be monitored for security. Application monitoring for security purpose ensures that application, database as well as web servers are implemented with security patches. The security warnings included in software products should be carefully studied and implemented to ensure that they comply with security standards and the application is protected against hackers. Software versions should be monitored in order to understand if they pose any threat to security. Application monitoring should also ensure that applications are updated with secure and latest versions of softwares. Security monitoring is a very important aspect of business service management for business organizations. Security teams of companies, in addition to monitoring hardware and software applications, should keep themselves updated on ongoing security threats through newsletters and other mediums. - Application Monitoring for Errors
An end user can be impacted adversely in case of an application error. Any error in an application can cause errors like failure to submit or display the requested information. Errors in applications can arise due to a software issues relating to application code or application, database and web servers. They can also arise due to hardware problems of CPU processing, network or memory. Application monitoring for errors is done by understanding the error message and finding the root of the error. For example, if an application has stopped processing new errors, one can find out through the log files whether the errors are due to resource shortage like bandwidth, memory, CPU, database performance etc. One can design application monitoring tools as well as requirements by studying the application architecture, platform, documentation, error messages etc. Error monitoring in applications is especially important in companies involved in IT service management. - Performance Monitoring
Application performance is vital for a good end user experience. Application monitoring for performance is derived from the code of the application as well as the supporting hardware. The code of the application ensures that its program routines are capable of handling at least the desired number of actual user requests and the hardware provides the necessary capabilities like memory, processing etc. Application monitoring can determine the performance of applications by noting the time taken for access and request processing in the logs. One can judge the actual user experience by sending requests to applications for different location and then observing the real response time. - Health Monitoring
IT professionals can judge application health by undertaking health monitoring. To address any problem before it becomes a serious issue, application health has to be monitored constantly. Application monitoring for health consists of comparing snapshots of system and application parameters to the standard benchmarks. For example, as part of application monitoring, IT professionals can set up alerts in case response time for transactions increases than the normal level. Application monitoring can be done best when it is automated and checks constantly to ensure application health. - Configuration Monitoring
Configuration monitoring is a very important factor in application monitoring and avoids undocumented and untested configuration elements. New application releases and operating system changes can have an impact on the software and hardware configuration of a machine; in such a case, each configuration change needs to be monitored for unauthorized change. The best application monitoring for configuration is a change control process in which a change is approved on submission and only then implemented. Such application monitoring allows the people responsible for application to know exactly what changes have taken place in configurations.
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