Tevron Solutions Fully Support all Epic Applications

Nashua, New Hampshire, April 26, 2010 - Tevron today announced the addition of support for all Epic environments to its suite of APM & Testing solutions. Epic makes integrated software for mid-size to large medical groups and integrated healthcare organizations. One database spans clinical, access and revenue functions and extends into the home. With the latest releases of CitraTest, CitraTest APM, and CitraTest VU, Tevron again is taking the lead role in the APM & testing industry in providing support for every Epic application (EpicCare) covering Ambulatory EMR, Practice Management, Beyond your Walls, Inpatient EMR, Hospital Billing/ADT, and more. As many medical groups, hospitals, and integrated healthcare organizations move towards Epic, Tevron’s APM & testing solutions will continue to offer the industry lead for application monitoring, load testing, and general automation for those critical deployments.

To learn more about Tevron’s automated testing & monitoring solutions or to request additional information, please call +1.702.518.7435, email sales@tevron.com or visit www.tevron.com.

ABOUT TEVRON

Tevron® is a global leader in APM and Automated Testing. Through our all encompassing customer-centric vision and advanced technology, our APM & Testing Solutions allow the unique flexibility of supporting every application across the enterprise with one methodology delivering the ability to test, monitor, enforce SLAs, and optimize performance with confidence and ease. Founded in 2001, Tevron® is a global organization and is privately held. Our vast and diverse ranges of customers are global leaders and include companies such as Alcon Labs, Alverno, Northrop Grumman, Xerox, Hewlett Packard, Siemens, and Lucent Technologies, to name a few.

TRADEMARKS

Tevron, the Tevron logo, and CitraTest are registered trademarks of Tevron, LLC. EpicCare is a registered trademark of Epic. All other product references herein are either trademarks or registered trademarks of their respective owners.

Does your monitoring tool have these 4 features?

A good monitoring tool is very useful for businesses which conduct their business-critical activities with the help of various applications. It helps in knowing whether their application’s performance is up to the mark or not. However, many business owners and IT heads struggle to find a monitoring system which is suitable to their business and meets all their requirements. Ideally, any monitoring tool which helps in preventing bottlenecks in the applications and prevents losses should be enough for monitoring applications within the organization. However, there are some features which your monitoring tool should have, which will make it a strong one. The following are some of them:

1. It should support all applications within the business

Until some time ago, application monitoring tools were created specifically for only a few popular applications. This required businesses to deploy multiple monitoring systems for them to be able to monitor all applications that were in use. This was an expensive and tedious task. There was a demand for a single monitoring tool, which would cover all applications across the organization. As a result, APM vendors have now come up with a single tool, which would reduce costs as well as efforts. Such a monitoring tool will help in ensuring that service level agreements are met and the business is managed efficiently.

2. The monitoring tool should be able to give real time alerts

Does the monitoring system you are considering provide real time alerts related to the availability and performance of your applications? If the answer to that question is no, then you should consider some other monitoring tool. In case of business-critical applications, you require real-time alerts if the application has a problem or if the response time is high. A good monitoring system will not only help IT managers in establishing a threshold, it will also provide real-time alerts in case those thresholds are crossed. This will also help in IT service management of your business.

3. It should provide proactive and consistent application monitoring

Monitoring of business-critical applications should be a proactive and consistent activity. A monitoring tool which helps in proactively monitoring applications can help in spotting as well as overcoming bottlenecks before they start affecting end users. Such a monitoring system will help in ensuring that all applications are available 24/7, so that the bottom line is not affected by application downtimes. Businesses can also avoid breaches in service level agreement conditions with such a monitoring tool.

4. The monitoring tool should not intrude on the business environment

The best monitoring system for an organization is one which is non-intrusive to the production environment. When you are looking for a good tool, inquire about one which excludes installation of any element on the database servers. Not only will such an independent monitoring tool help in reducing down time and improving application performance, it will also make IT service management easier for the system managers.

Thinking of undertaking performance testing? Some objectives to keep in mind

Performance testing helps businesses and IT departments to ensure that their systems perform optimally under particular loads. This is especially useful in cases where the applications are critical to the bottom line of the business. Through performance testing, IT professionals can determine how applications perform in certain pre-determined conditions. They can also solve bottlenecks which hamper business service management goals. Performance testing is hence vital in ensuring that all applications are available, stable and speedy when put under load and that service level agreement conditions are met.

Since testing is vital for IT service management, it is crucial to keep its overall objectives in mind when testing your applications. Various performance testing objectives to keep in mind are:

• Improving application performance


• Solving application bottlenecks


• Ensuring that business applications uphold certain standards


• Comparing application performance for two applications


• Minimizing response times of applications


• Assessing the stability and performance of applications


• Ensuring that end users have a smooth experience


• Conforming to the established service level agreement conditions


• Minimizing organization costs through performance testing

Businesses which depend on various applications for revenue-generating activities have increasingly started using performance testing tools to ensure that all applications are fully functional at all times. Performance testing is also included in the business service management goals of all such businesses. Until recently, a business required many testing solutions in order to cover all applications used by it. However, now many APM vendors provide performance testing solutions which cover each and every application across the organization, which makes the process uncomplicated and affordable.

Keeping the above-mentioned performance testing objectives in mind will not only help you get clarity while testing your applications, it will also help you in selecting a testing solution which meets all your testing goals.