Tevron Releases v7.2 of CitraTest APM and Real-Time Web Console with support for Every Application

Tevron Releases v7.2 of CitraTest APM & the CitraTest APM Real-Time Web Console with support for Every Application & Every Business Process.

Tevron offers the ONLY testing & End to End monitoring solutions that fully support EVERY enterprise application that is accessible from a Windows based machine. No application is left behind.

Nashua, New Hampshire, November 13, 2008 – Tevron, the global leader in APM and testing solutions, today announced the release of version 7.2 of CitraTest APM & the CitraTest APM Real-Time Web Console. This solution delivers unmatched proactive monitoring, transaction monitoring, real-time alerting, real-time monitoring, application availability, application performance, IT Service Management, Business Service Management (BSM), and SLM. Every environment, every business process, and every application is supported. Compared to the legacy management products available on the market, this solution is more scalable, more flexible, support all environments with a single technology, more cost effective, and easier to maintain and deploy.

“Through the use of Tevron’s APM Solutions, IT Managers can better manage and enhance overall customer experience in regard to application performance and availability. As a result, Business Managers get an IT environment that is aligned with the business along with increased efficiency and profitability,” says Jay Labadini, Vice President. To learn more about Tevron’s APM & Testing solutions, to request additional information, schedule a demonstration.

ABOUT TEVRON - Tevron is a global leader in APM and Automated Testing. Through our all encompassing customer-centric vision and advanced technology, our APM & Testing Solutions allow the unique flexibility of supporting every application across the enterprise with one methodology delivering the ability to test, monitor, enforce SLAs, and optimize performance with confidence and ease. Founded in 2001, Tevron is a global organization and is privately held. Our vast and diverse range of customers are global leaders and include companies such as Citigroup, DaimlerChrysler, Alcon, USPTO, Siemens, DeuBa, Lockheed Martin, and hundreds of others .

Transaction Monitoring Solutions for End Users

Any business enterprise needs transaction monitoring solutions. Application measuring, monitoring service levels and system health is of great importance for any organization. Most of the monitoring tools are designed to monitor comprehensive infrastructures and devices. Major problems of application performance are reported to the IT team by the end users experience. IT service management needs a solution that can proactively see these problems and help to solve them before the end-user gets impacted.

These “Real User Transactions” are securely executed in the Windows service space to actively measure the End-To-End User Experience. Through the deployment of Tevron’s APM solutions, every application across the enterprise can be accurately measured and actively monitored allowing for the enforcement of all SLAs. By providing the ability to perform “Secure-Parallel Monitoring”, a single monitoring machine can remain in a “logged off” state from a specific point of presence in the enterprise to execute and measure real-world user transactions concurrently ensuring security and further expanding the overall coverage bandwidth. CitraTest APM can efficiently help for transaction monitoring that can uncover errors, misuse, and identify key process risks based on transactions, controls and business. It can correct unexpected results at an early stage.

Using Tevron’s CitraTest APM makes it easy to monitor and measure end user experience. Its robust transaction monitoring feature can track and alert on application and service health, notifying before the problem can impact. By monitoring the end user response time, it can perform customer analytics and system health check from the server’s outer boundaries.

CitraTest APM is easy to use and integrates with other tools to provide superior transaction monitoring and application monitoring solution support platform for customizable web based reports and real time dashboards.

How to deal with the Key Challenges to Citrix Monitoring?

When monitoring any Citrix hosted application, the key challenge is to identify how any application is responding at any point across the enterprise based on the real user perspective. How do the end-users see application perform from their client access points? It’s important to know whether every location delivers similar performance.

Tevron’s CitraTest® APM solution is an all encompassing APM solution that addresses the needs of Citrix monitoring, End to End Response Time, Availability Monitoring, and SLA Enforcement across any organization. All measurements are based on the Real User Experience and nothing is installed on the Citrix application server.

Tevron’s CitraTest® APM can replicate every user transaction and execute it periodically from every client access point. All these real user measurements are then collected and analyzed. Application performance thresholds can be set and alerts can be generated when those thresholds are exceeded. This approach gives IT organizations the ability to proactively and continuously manage every application across the enterprise, preventing system down time and saving time and money.

• Unique Benefits Delivered
  
  Tevron’s CitraTest® APM supports every application across the enterprise with one powerful solution. Any activity a Real User performs can be exactly replicated to be used as a measuring stick. Because the production environment is not changed in any way and all measurements are taken from the client perspective, the benchmarks and application availability metrics are exactly what the real users see and experience. This critical information can then be used to find and correct application performance issues before end users find them.

• Open Architecture

Tevron’s core monitoring technology is based on an open architecture allowing IT organizations to integrate this solution seamlessly into their current methodologies. All performance results can be shared with any application. In addition, full support for Microsoft MOM 2005 is also offered along with support for several other Event Management and Performance Systems.


• Ease of Use and Deployment

Tevron’s CitraTest® APM can easily be deployed across the enterprise to actively monitor all enterprise applications. There is no limit to the number of applications or the number of locations that can be monitored. This solution is easy to use and the user experience scripts are easy to create and deploy. All results are stored in a central database that is accessible via a Web based console. SLA reports based on application, location, and user type are automatically generated on a daily basis for IT Managers to analyze.

Source : This article is an excerpt from ‘Citrix-Tevron Platform Integration Case Study’ published on Citrix Web site (https://support.citrix.com/article/ctx108697)