Friday, January 8, 2010

Application Monitoring: Some Major Challenges Businesses Face

Application monitoring is a must for all businesses which use IT for business-critical activities. However, businesses face many challenges when it comes to application monitoring. Any down time in applications can directly affect the bottom line of businesses. In order to undertake active monitoring of applications, such challenges need to be identified first. Businesses face some of the following problems while monitoring applications.

Proactive Application Monitoring

Proactive application monitoring help in preventing or solving application bottlenecks before they start affecting end users. However, a certain threshold needs to be set before IT teams can ensure application availability. In case the established threshold is surpassed, the monitoring tool generates a real-time alert. Studying application performance for setting this threshold is a major challenge for almost all businesses. For overcoming this challenge, the IT department needs to determine the number of processes which need constant application monitoring, on basis of which they can set the threshold.

Application Monitoring for Multiple & Complex Applications

If the business has global users, the applications may be very complex because they have to support many locations, languages and cultures. Application monitoring of such complex applications becomes a major challenge for IT departments. Active monitoring of such applications can only be done after understanding the interconnectivity and flow of applications.

Application Monitoring for Shared Applications

Businesses often share applications in order to utilize resources optimally. Application monitoring of a single application is a simple task; however, a shared application creates the complication of constantly tracking logs, memory, disk resources etc. As an example, a single application using a lot of resources could affect the performance of other applications within the organization. Active monitoring of such applications can only be done through an effective application monitoring solution.

Application Monitoring for Clustered Applications

Many business applications are hosted in clustered environments with systems located at separate locations. This creates an application monitoring challenge for tracking failure logs, resources like disk, memory etc. Only by undertaking active monitoring of all the different components can an IT department track which application is causing problems.

A strong application monitoring tool can help overcome all the above-mentioned challenges for business organizations. There are a number of service providers in the market today who can help businesses ensure that service level agreement conditions are met. An experienced APM solution provider offers tools with which IT teams can undertake active monitoring of applications, ensuring end users are not affected by bottlenecks.

Tuesday, December 29, 2009

Business Service Management: What It Is And How It Benefits Your Business

All types of businesses today are increasingly becoming reliant on their IT infrastructure to deliver their products and services. However, many times, the business owners and IT managers have a tough time in figuring out how the business's IT infrastructure is performing and how it is affecting business at any given point of time. So how can IT managers ensure that they spot the bottlenecks and know exactly how they are affecting business? The answer to that is business service management (BSM). In this post, we discuss what business service management is and how it can benefit a business.

What Business Service Management Is

Business service management is a methodology of monitoring IT services and understanding its impact on business. Through business service management, IT managers can have an idea where the bottlenecks in IT are and how they are affecting business. They can also understand how IT investment, infrastructure and technology are benefiting the business. It is hence an important element of IT service management. IT managers use BSM solutions to ensure that customer deadlines are met and service level agreement conditions are not breached. BSM solutions hence track, monitor, manage and view the investment and operational part of IT to make sure that they are in the interests of business.

What The Benefits Of Business Service Management Are

Business service management is especially useful to businesses which are dependent on their IT department to provide services to their customers. It is also beneficial to larger companies with huge IT departments and a lot of IT infrastructure. A BSM solution is an integral part of effective IT service management for larger companies. With business service management solution in place, if the system fails, a business owner or IT manager will be able to spot where the error has occurred on a real time basis. He/she will also be able to analyze the reason for the failure later on. With such real-time updates, business managers can analyze the financial aspect of downtime and IT managers can ensure that there is no breach in service level agreements.

The many benefits of using business service management are:

  • IT service management becomes easier with a BSM solution
  • Ensures that business-critical applications remain available
  • IT managers can avoid a breach in service level agreement conditions
  • Through business service management, business owners can understand the impact of system failure
  • A business service management solution can help reduce losses and improve productivity in business
  • With business service management, work can be prioritized according to importance
  • A BSM solution helps both business owners and IT managers in figuring out what caused system failure and avoiding such occurrences in the future

Sunday, December 6, 2009

Tevron Solutions Fully Support All Microsoft 64-bit Operating Systems

CitraTest, CitraTest VU, and CitraTest APM are the only single license, integrated solutions for conducting application performance monitoring, functional, regression and latency testing for every enterprise application that is accessible from a Windows based machine.

Nashua, New Hampshire, December 4, 2009 - Tevron today announced the addition of support for all Microsoft 64-bit operating systems to its suite of APM & Testing solutions. In addition to monitoring and testing any application that is running on the Windows 64-bit platform, now Tevron's APM & Testing solutions can be run directly on any Windows 64-bit platform as well. These operating systems include Windows 7 x64 Edition, Windows XP x64 Edition, Windows 2008 Server x64 Edition, Windows 2003 Server x64 Edition, and Windows Vista x64 Edition. With 64-bit support, IT organizations can take full advantage of the latest powerful PCs and optimize the monitoring and testing experience. With the latest releases of CitraTest, CitraTest APM, and CitraTest VU, Tevron again is taking the lead role in the APM & testing industry in providing support for every 64-bit Windows environment and every application that is accessible from every 64-bit Windows environment. As companies across the world upgrade to the 64-bit editions of the various Windows operating systems, Tevron's APM & testing solutions will continue to offer the industry lead for application monitoring, load testing, and general automation.

To learn more about Tevron’s automated testing solutions or to request additional information, please call +1.702.518.7435 or visit http://www.tevron.com.


ABOUT TEVRON:

Tevron is a global leader in APM and Automated Testing. Through our all encompassing customer-centric vision and advanced technology, our APM & Testing Solutions allow the unique flexibility of supporting every application across the enterprise with one methodology delivering the ability to test, monitor, enforce SLAs, and optimize performance with confidence and ease. Founded in 2001, Tevron is a global organization and is privately held. Our vast and diverse range of customers are global leaders and include companies such as Alcon Labs, Alverno, Northrop Grumman, Xerox, Hewlett Packard, Siemens, and Lucent Technologies, to name a few.
Visit: http://www.tevron.com


TRADEMARKS:

Tevron, the Tevron logo, and CitraTest are registered trademarks of Tevron, LLC. Windows 7 x64 Edition, Windows XP x64 Edition, Windows 2008 Server x64 Edition, Windows 2003 Server x64 Edition, and Windows Vista x64 Edition are registered trademarks of Microsoft. All other product references herein are either trademarks or registered trademarks of their respective owners.