Nashua, New Hampshire, USA - Tevron today announced the addition of support for VMware vSphere to its suite of ETE Monitoring & Testing solutions. VMware vSphere is the industry's leading virtualization platform for building cloud infrastructures. With the latest releases of CitraTest, CitraTest APM, and CitraTest VU, Tevron again is taking the lead role in the ETE Monitoring & testing industry in providing support for every virtual environment including VMware vSphere and every application that is accessible from a Windows machine. As companies across the world move towards the Cloud and VMware vSphere, Tevron's ETE Monitoring & testing solutions will continue to offer the industry lead for application monitoring, load testing, and general automation. To learn more about Tevron's automated testing solutions or to request additional information, please call +1.866.788.3650 or visit http://www.tevron.com.
ABOUT TEVRON
Tevron is a global leader in application monitoring and Automated Testing. Through our all encompassing customer-centric vision and advanced technology, our APM & Testing Solutions allow the unique flexibility of supporting every application across the enterprise with one methodology delivering the ability to test, monitor, enforce SLAs, and optimize performance with confidence and ease. Founded in 2001, Tevron is a global organization and is privately held. Our vast and diverse range of customers are global leaders and include companies such as Alcon Labs, Alverno, Northrop Grumman, Xerox, Hewlett Packard, Siemens, and USPTO, to name a few.
TRADEMARKS
Tevron, the Tevron logo, and CitraTest are registered trademarks of Tevron, LLC. VMware vSphere is a registered trademark of VMWare. All other product references herein are either trademarks or registered trademarks of their respective owners.
For more information:
North America (HQ)
Tevron, LLC
Phone: +1 866.788.3650
EMEA
Tevron, LLC
Phone: +44 (0) 2033 184 432
Germany
Tevron, LLC
Phone: +49 (0) 698 088 4043
Nashua, NH. USA - Tevron, the leader in IT performance and end to end monitoring & testing solutions, announced today that one of the leading oil and gas drillers in the United States deployed CitraTest APM across their US locations for the active monitoring of all of their mission critical business drilling applications. They have over 9,000 employees.
Tevron was selected based on their powerful & flexible IT monitoring & testing technology that fully supports every one of their very complex applications and environments (Windows 2008 Server, Windows 7, Windows XP, Citrix). Having one enterprise monitoring solution that intelligently supports every application, every Windows operating system, and every version of Citrix is invaluable. Unlike the products from other vendors, Tevron offers a tightly integrated, simplified and scalable solution that meets the needs of their complex healthcare business and their ever changing technologies.
About Tevron (http://www.tevron.com)
Tevron is a global software company that develops and delivers the most powerful and comprehensive suite of End To End performance, Application Monitoring Solutions, SLA (Service Level Agreement) and Automated Testing Solutions available in the world today. Tevron has successfully delivered enterprise APM & Testing solutions that support every IT enterprise application to hundreds of customers worldwide.
Tevron, CitraTest VU, and the Tevron logo are trademarks or registered trademarks of Tevron, LLC. All other company and product names may be trademarks or registered trademarks of their respective companies.
© 2012 Tevron, LLC. all rights reserved.
For more information:
North America (HQ)
Tevron, LLC
Phone: +1 866.788.3650
EMEA
Tevron, LLC
Phone: +44 (0) 2033 184 432
Germany
Tevron, LLC
Phone: +49 (0) 698 088 4043
It's a well known fact that application monitoring is an ongoing process. Precisely for this reason, it is worthwhile to gauge the kind of monitoring support your system might need. Depending on the purpose they serve, most systems would need dedicated monitoring for different elements, i.e. internal applications, user interface, user experience, etc. For most client server and web applications though, end-user monitoring may be a necessity.
The Challenge
The challenge lies in recognizing application requirements from an end-user perspective. Many application monitoring systems are put into use with the understanding that these will cover the usual elements of application health monitoring. While this may be the case, several key areas such as actual end-user experience or end-user response time might be overlooked by a tool you may have specifically installed for monitoring purposes.
Real End-user Experience
You have employed the best infrastructure available. Your quality standards are also in keeping with industry best-practices. Your networks and servers are running fine and there are no technical issues. Despite these efforts, you still receive complaints on certain key business applications. If this sounds familiar, you may need to evaluate the end-user experience and employ monitoring your application specifically for this purpose.
The challenge also lies in defining end-user experience. For practical purposes, user experience is negative when your application pace is steadily declining, or the pace is slower than what the users are expecting, or it does not perform the task it is expected to perform. There are also other issues such as the application not reacting to commands, or behaving in an unexpected fashion, sending errors, etc. The application monitoring tool you decide to employ must be able to identify these problems. There are several different kinds of monitoring, specific to end-user experience:
- Agents that test system robustness by emulating end-users.
- Appliances that can help determine network behavior by monitoring web traffic for web-based applications.
- Agents that record end-user experiences from the user's perspective.
However, different kinds of monitoring systems come with diverse challenges; the foremost being the inability to replicate the user experience, and thus defeating the purpose of application monitoring.
Is there a Solution?
Even after you deploy different application monitoring systems, you may still not be able to get rid of end-user complaints. This could be because there are limitations to the monitoring approach of most tools.
Ideally, application health monitoring from end user perspective should include a tool that integrates different applications, their protocols, and their operating environments.
If you have a system that encompasses several different applications and you choose to monitor each one separately, the costs and effort of maintaining such a monitoring system would simply be prohibitive.
Ideally, you should choose a tool that can mimic your user behavior, while also taking into account diverse operating environments. Further, end-user experience of applications is best monitored by unobtrusive agents or those that do not affect other applications or servers.
About the Author:
Tevron develops and delivers powerful and comprehensive Application Monitoring Solutions, Service Level Agreement, End to End Performance, and Performance Testing Solutions available globally. Tevron has also successfully delivered enterprise Application Monitoring Solutions and Testing solutions to support every IT enterprise application to hundreds of customers across the globe. Tevron's solutions are scalable, flexible, and easy to maintain; they are also designed to support diverse environments, business processes and applications with a service oriented management.
