Important Components of a Strong Transaction Monitoring Tool

There is a tremendous increase in the number of online transactions has the web has become a medium for businesses to deliver their products and services. As the website becomes the main tool for businesses to conduct a majority of activities, transaction monitoring becomes an important component of ensuring that end users can use the website without problems. Despite the importance of smooth transactions, there are many points at which they can break down: validation of credit cards can fail, pages might fail to load or e-commerce websites may run out of stock. Such failures can be avoided with the help of active monitoring and transaction monitoring by the IT team. Through transaction monitoring, businesses can make sure that all users have a consistent experience when undertaking transactions. This, in turn, ensures that the users are able to conduct online transactions smoothly. If there is no active monitoring and transactions break down, the business risks losing clients to a competitor, whose website gives the user a better experience. Proactive application monitoring for smoother transactions is hence a must for businesses depending on their website for revenue.

Some Important components of an online transaction monitoring solution are as follows:

• Transaction monitoring from users perspective
  A strong transaction monitoring solution has to take into account all the elements which affect the users’ transactions from not only within firewalls but from outside them as well. Active monitoring of all transactions from the user’s perspective will help the IT team in making the user experience as smooth as possible by eliminating all bottlenecks.
  
  
• End to end transaction monitoring
  A user might use multiple pages of the website in order to complete a transaction. Each page, in turn, undertakes transactions in order to complete the transaction. It is not enough for IT teams to know that there was a problem in the process; they need to know exactly where the problem took place. A transaction monitoring solution monitors the transaction from end to end, so that a problem can be pinpointed easily.
  
  
• Easy to use
  A good transaction monitoring tool should be easy to use and deploy, and should make the work of IT team easy. The transaction monitoring solution should be able to undertake active monitoring of all transactions so that the users’ experience is made as smooth as possible.
  
  
• Reliable
  Companies looking for a transaction monitoring solution should look for an experienced service provider, which provides reliable solutions for businesses. The IT team should be able to undertake active monitoring with the help of such a reliable tool so that problems can be solved before end users are affected by them.

The number of service providers offering transaction monitoring tools for businesses has risen in the past few years. A customized solution from an experienced service provider can help businesses in undertaking active monitoring and application monitoring for smoother transactions.