Tuesday, June 11, 2013

Monitoring for Epic Application Performance

Epic application performance monitoring needs to take into account the large sizes of databases that the application covers. Because Epic applications cover the medical and healthcare industry, performance testing solutions need to include areas such as Practice Management, Hospital Billing, Ambulatory and Inpatient EMR, etc. Epic also covers departments and ancillaries, and takes care of interoperability matters and the need for connecting affiliates.

As agencies involved in healthcare, including hospitals, medical groups and integrated healthcare organizations move towards adopting Epic applications, the need for adequate testing solutions is only going to increase. Further, because of the nature of industry that Epic applications serve, their effective performance is fundamental to the agencies using them. Services such as emergency rooms cannot afford to have applications that are not up and running when needed.

Epic consists of large databases that cover clinical as well as revenue functions for healthcare organizations. Epic performance needs to take into account not only healthcare concerns such as patient details, but also aspects such as system health, compliance with SLA, real user experience, etc. Performance monitoring for Epic applications also takes into account the environments.

Epic applications improve the productivity of physicians by helping to simplify the practice, including aspects of patient engagement. Eventually, effective Epic application performance results in better care delivery. The applications within this system take care of more than 100 specialties, all designed to make healthcare simpler with the use of pre-built content on reports, documents, order sets, etc. This makes for faster and effective care-giving, including for chronic care cases. For healthcare providers, the performance of their Epic applications must never flag, particularly since the system supports some critical areas within medical care, resulting in measurable increase in quality of care provided.

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