What To Look For In Application Performance?

Application performance could be gauged in terms of its ease of use, and the user experience affords. However, there are other components within performance of an application that may be more preferred above others.

Application performance needs to be studied in context of the transaction that the application is being used for. Performance can be outlined in terms of business requirement. These can include essentials such as number of users expected, response time, end-user experience, working together with other applications, etc.

Designed for the Cloud

Most small businesses are turning to the Cloud for the advantages it offers. You may need to ensure that your application performance will not be affected by working in the Cloud. Cloud apps need different infrastructure and you may need to check whether it is in place or not; pay special attention to tier dependencies in the case of complex apps.

Check infrastructure and application interplay

The performance of your application is dependent on both, the platform it runs on, as well as the infrastructure supporting the platform. If you want optimum performance, you must not forget storage capacity; without adequate storage, it is nearly impossible to have an application performing at its peak.

End-user experience

For applications involved in active transactions, it is worthwhile to check out the end-user experience as well. Applications designed around the transaction they are supposed to carry out, have a better chance of delivering on expectation regarding performance. This is especially true in the face of new technologies that are constantly emerging.

Application Performance For Service Assurance

Application performance monitoring is done as much to ensure optimal performance, as to ensure service assurance. At a time when customers take to social media to air grievances, ensuring application performance is critical for businesses. Fortunately, timely monitoring can help ensure optimal application performance.

Several elements form the basis for successful application performance, especially in customer-centric businesses.

• Effective operations, keeping in mind the customer experience
• Effective management of the customer experience of the application and its performance
• Timely troubleshooting as and when needed
• Simplify your own IT management and help you streamline the function, with the least amount of hassles and low costs

How well your applications perform, and what is their contribution to the user experience will play a huge role in determining the trust your customers place in your business. Thus, application performance automatically impacts business and profitability.

How to ensure service assurance?

Choosing a performance monitoring tool for your applications can be one of the first steps. Comprehensive and real-time monitoring could help you keep track of the way in which your applications are performing. Monitor and watch out for the following factors:

• Complexity: Too much complexity can be troublesome. However, in case it cannot be helped, your monitoring tool needs to be able to cut through all of it to be able to review comprehensively and also spot hidden issues
• Reporting: To be totally effective, monitoring tools need to be able to spot the issue, analyze it, and be able to report on it. The reporting should be timely; it needs you to be able to resolve it and firefight, if needed
• A comprehensive monitoring tool will allow you adequate time to resolve the problem before it reaches shut-down stage

Comprehensive And Regular Transaction Monitoring

Transaction monitoring takes importance in the face of compliance with service terms and business delivery matters. Without timely tracking, it is difficult to gauge whether transactions are meeting business needs or not. Depending on the application, transaction monitoring could be closely tied-in with end-user expectations and ultimately, customer loyalty.

How does regular transaction monitoring help?

Ideally, transaction monitoring should be comprehensive, covering all aspects of application function and operations. When done proactively, transaction monitoring allows for several advantages including:

• Discovering issues related to transactions before they snowball into major problems
• Being able to raise alarms and alerts effectively, pointing to the cause of the issue, so it can be nailed effectively
• Depending on your application and if you choose a comprehensive transaction monitoring tool, it can review transactions across your entire IT infrastructure
• Transaction monitoring can also help pinpoint problem to the exact technical level where they are appearing
• You can also configure your monitoring tool to provide you with specific information; this can be facilitated with the help of a dashboard

Benefits of regular transaction monitoring

• Improves real time experience and availability- preventz accidents and unexpected problems and outages
• Increases detection of unaccounted for or 'missing' transactions
• Improves time taken in resolving issues
• Ensures compliance with defined terms and conditions
• Reduces costs measurably; through timely detection of problems

If your business is associated with finance, you must have transaction monitoring in place to prevent crimes and fraud. Regular transaction monitoring can also become part of your risk management solutions.